Payment Policy
At Velvetevow, we are committed to providing a safe, secure, and convenient payment experience for all customers. This Payment Policy explains the payment methods and terms when shopping with us.
Accepted Payment Methods
We currently accept secure payment options including:
💳 Credit Cards (Visa, Mastercard, American Express)
💳 Debit Cards
💳 Other secure payment methods available at checkout
All payments are processed through trusted and secure payment providers to protect your personal and financial information.
Payment Security
Your security is our priority. We use industry-standard security measures to ensure that your payment information is handled safely.
We do not store your complete payment card details on our website.
Payment Authorization
When you place an order, your payment method will be authorized and charged for the total purchase amount, including applicable taxes and shipping fees.
Orders will only be processed after successful payment confirmation.
Pricing & Currency
All prices displayed on Velvetevow are shown in the currency available at checkout.
Prices may change occasionally due to promotions, updates, or market conditions. Any changes will not affect orders that have already been confirmed.
Failed or Declined Payments
If your payment is declined, please:
-
Check your payment details
-
Confirm sufficient funds are available
-
Contact your bank or payment provider
If you continue experiencing issues, our support team will be happy to assist.
Refund Payments
Approved refunds will be returned to the original payment method used during purchase.
Refund processing times may vary depending on your bank or payment provider.
Fraud Prevention
To protect our customers and our business, Velvetevow reserves the right to review, delay, or cancel orders that appear suspicious or unauthorized.
Contact Us
If you have any questions regarding payments, please contact:
Velvetevow
📧 Email: support@velvetevow.shop
📞 Phone: +44 020 7627 0169
📍 Address: 71-75 West Street, Shelton Street, London, WC2H 9JQ, United Kingdom
Thank you for shopping with Velvetevow.