Terms of service
Terms of Service
Last Updated: June 2026
Welcome to Velvetevow. These Terms of Service govern your access to and use of our website, products, and services. By accessing or using our website, you agree to be bound by these Terms.
1. Overview
Throughout the site, the terms "we," "us," and "our" refer to Velvetevow. By visiting our website and/or purchasing from us, you engage in our service and agree to comply with these Terms of Service.
If you do not agree to all the terms and conditions stated here, you may not access the website or use any services.
2. Online Store Terms
By using this site, you confirm that:
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You are at least the age of majority in your jurisdiction.
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You will not use our products for any unlawful or unauthorized purpose.
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You will not violate any applicable laws or regulations while using our website.
Any breach of these Terms may result in the termination of your access to our services.
3. Product Information
We strive to display product descriptions, images, and pricing as accurately as possible. However, we do not guarantee that all information on the website is complete, current, or error-free.
Colors may vary slightly depending on your device's display settings.
We reserve the right to modify or discontinue products without prior notice.
4. Pricing and Billing
All prices displayed on our website are subject to change without notice.
We reserve the right to refuse or cancel any order if pricing inaccuracies, payment issues, or suspected fraudulent activity are identified.
You agree to provide current, complete, and accurate purchase information for all orders.
5. Shipping and Delivery
Delivery times are estimates and are not guaranteed.
Velvetevow is not responsible for delays caused by carriers, customs procedures, weather conditions, or circumstances beyond our control.
Risk of loss transfers to the customer upon delivery.
6. Returns and Refunds
Returns and refunds are governed by our Return & Refund Policy.
Please review our policy before making a purchase.
7. Intellectual Property
All content on this website, including text, graphics, logos, images, product descriptions, and website design, is the property of Velvetevow and is protected by applicable intellectual property laws.
Unauthorized use, reproduction, or distribution is strictly prohibited.
8. Prohibited Uses
You may not use the website:
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For unlawful purposes.
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To violate any regulations or laws.
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To transmit malicious software or harmful code.
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To interfere with the security or functionality of the website.
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To collect or misuse personal information of others.
We reserve the right to terminate access for violations of these Terms.
9. Limitation of Liability
To the fullest extent permitted by law, Velvetevow shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our products or services.
Our maximum liability shall not exceed the amount paid for the product giving rise to the claim.
10. Indemnification
You agree to indemnify and hold harmless Velvetevow, its affiliates, employees, and service providers from any claims, liabilities, damages, costs, or expenses arising from your breach of these Terms.
11. Changes to Terms
We reserve the right to update, modify, or replace any part of these Terms of Service at any time.
Changes become effective immediately upon posting on this page.
12. Governing Law
These Terms shall be governed and interpreted in accordance with the laws of the United Kingdom, without regard to conflict of law principles.
13. Contact Information
For questions regarding these Terms of Service, please contact us:
Velvetevow
📧 Email: support@velvetevow.shop
📞 Phone: +44 020 7627 0169
📍 Address: 71-75 West Street, Shelton Street, London, WC2H 9JQ, United Kingdom